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Welcome

Policies

Our Policies

Clear expectations help create a comfortable, respectful experience for every guest.

Policies

Our Policies

Clear expectations help create a comfortable, respectful experience for every guest.

Privacy

  • All readings and spiritual services are private and confidential.
  • Information discussed during sessions will not be shared with others.
  • No audio or video recording is permitted during readings or sessions, including in-person and remote sessions.
  • We do not intentionally store sensitive financial account information or private health records.

Payment

  • Full payment is due at the time of service.
  • Accepted payment methods include cash, credit or debit card through Square, Venmo and Cash App.
  • All sales are final. No refunds or exchanges.
  • Readings are priced individually and cannot be shared.
  • Our pricing is based on the service provided, not the duration of the session. With that in mind, we kindly ask that you respect your scheduled appointment time so we can provide the same care and consideration to every guest.

Cancellations & Rescheduling

  • At least 24 hours notice is requested when canceling or rescheduling an appointment.
  • No-shows and same-day cancellations may result in loss of a deposit or an applicable cancellation fee.

Late Arrivals

  • Guests arriving 10 or more minutes late may have their appointment shortened or canceled depending on scheduling availability.
  • Please be respectful of the appointments scheduled after yours.

Gift Cards

  • Gift cards are available in various amounts and may be applied toward eligible services.
  • Gift cards are non-refundable.
  • Gift cards must be presented or available at the time of purchase or service redemption.
  • Gift cards expire one year from the purchase date.

Group Readings & Parties

  • Group experiences are available for events, parties and special gatherings with a minimum of six guests.
  • Advance booking of at least one week is requested.
  • Services can be customized according to the event and number of guests.

Special Events / Pop-Ups

  • Tides & Tarot is available for corporate events, private functions, fairs, markets, pop-ups, parties and wellness events.
  • Rates begin at $300 and vary according to the service, location, duration and number of guests.
  • A 50% deposit is required to reserve the date.
  • Transportation fees may apply depending on distance.
  • Contact Tides & Tarot directly for a custom quote.

Age & Right to Refuse Service

  • Clients must be 18 years or older unless parental consent has been provided.
  • Tides & Tarot reserves the right to refuse or end a session if a client becomes disruptive, disrespectful or makes inappropriate requests.
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